Cancellation & Refund Policy
In general refunds will not be given when for the following situations:
•When guests choose to leave the tour earlier than scheduled. We can try to arrange guests to depart on a date or at a time earlier than scheduled, but refunds will not be given.
•When guests choose not to take part in a day trip already purchased.
•Weather not to guests liking.
•When guests are not at the stated pickup location on time and miss their departure. In this situation we will only retain the deposit amount (which is paid to the driver) and we will help arrange another pickup for the guest (a new deposit will be required)
Other refund/cancellation policies:
•Refunds of deposit amounts will be given when a guest cancels their booking more than 72 hours prior to departure.
•If the cancelation is made within 72 hours refund will not be made.
•If the reservation is made within the previous 72 hours before the tour, and the guest wants to cancel, the deposit paid would be lost.
•"Trips Panama Company" cancels a guest's trip or weather makes it unsafe to travel ,refunds will be given.
•Refunds for time not spent in the tours will be given when an early departure is due to a medical emergency.
•When guests choose to leave the tour earlier than scheduled. We can try to arrange guests to depart on a date or at a time earlier than scheduled, but refunds will not be given.
•When guests choose not to take part in a day trip already purchased.
•Weather not to guests liking.
•When guests are not at the stated pickup location on time and miss their departure. In this situation we will only retain the deposit amount (which is paid to the driver) and we will help arrange another pickup for the guest (a new deposit will be required)
Other refund/cancellation policies:
•Refunds of deposit amounts will be given when a guest cancels their booking more than 72 hours prior to departure.
•If the cancelation is made within 72 hours refund will not be made.
•If the reservation is made within the previous 72 hours before the tour, and the guest wants to cancel, the deposit paid would be lost.
•"Trips Panama Company" cancels a guest's trip or weather makes it unsafe to travel ,refunds will be given.
•Refunds for time not spent in the tours will be given when an early departure is due to a medical emergency.
